Cultivated excellent customer relationships by providing helpful, friendly and attentive service. Organized front-end and window displays, applying merchandising standards to enhance shopping experiences. Provided helpful, attentive sales support to generate positive customer feedback. Advised customers on current company products and services available, tailoring advice to suit customers' needs. Accepted and processed new orders and refunds in line with company standards, fulfilling customers' needs and fostering loyalty.
Contributed to store success by providing exceptional service, helping to increase customer satisfaction. Provided helpful, attentive sales support to generate positive customer feedback. Explained products' benefits and value, engaged customers in new stock to drive sales. Communicated effectively to determine customer needs, provide recommendations and upsell services. Invested in understanding customers' needs to provide swift resolutions.
Produced designs using both manual techniques and Adobe software to create initial sketches. Demonstrated exceptional skill in creating visual and written content for Instagram, growing daily user interaction levels. Created finished artwork and colorways in line with product briefing documents. Conducted market research to identify new trends, fabrics and techniques and seek design inspiration. Used creative ability, innovation and inspiration to design exciting and unique designs for production.
Performed detailed market research to identify new trends, fabrics and techniques and seek design inspiration. Created visuals for clothing designs using hand-drawing skills or developing on Adobe software [Photoshop, Illustrator & InDesign]. Creating color palettes for clothing range designs, using Pantone and Coloro systems. Created new fabric and finish, print and pattern and trim and expression standards for the brand. Created finished artwork and colorways in line with product briefing documents.