With experience at Next and Primark, I offer strong customer service, personalised styling, and sales skills in both premium and high-volume retail. I’m adaptable, efficient with POS and stock management, and passionate about fashion, consistently maintaining high store standards in fast-paced environments.
Delivered exceptional customer service, assisting clientele with product selection and styling advice to enhance their shopping experience. Maintained store presentation standards, ensuring displays and merchandise reflected the premium brand image. Supported stock management including restocking, inventory checks, and handling deliveries efficiently. Processed transactions accurately while promoting seasonal offers, contributing to sales growth.
Assisted a high volume of customers daily, providing product knowledge and tailored support to meet individual needs. Managed POS transactions and returns with precision, maintaining customer satisfaction and smooth store operations. Supported visual merchandising and promotional campaigns to maximise sales opportunities. Developed strong interpersonal and communication skills, ensuring a welcoming and professional in-store atmosphere.
Collaborated within international teams to deliver high-quality solutions, strengthening teamwork and adaptability in fast-paced environments. Developed strong problem-solving, organisation, and multitasking skills that are transferable to customer-facing retail roles. Communicated with global clients, honing professional and client relationship skills.