With a diverse background in luxury retail, I excel as a sales associate, adept at enhancing sales via product knowledge and strategic placements. My strengths include customer service, upselling, stock control, and adaptability, allowing me to thrive in dynamic environments.
Demonstrated extensive knowledge of artisan pastries, effectively communicating their qualities to customers. Upheld high standards of presentation and hygiene, enhancing the Patisserie Counters ambience. Proficiently operated point of sale systems, ensuring accurate and efficient transactions. Collaborated with culinary team to optimise product placement, boosting sales of featured items. Fostered strong relationships with repeat clientele through personalised service, enhancing customer satisfaction and loyalty.
Responsible for controlling stock merchandise, operating checkouts and working with team members effectively to complete daily duties as efficiently as possible. Maintaining a good speed with the cash register at the checkout during busy periods. Recognised as a highly adaptable all rounder therefore occasionally placed with sole responsibility to manage an entire department. Highly fast paced role tackling multiple workloads, whilst maintaining high customer service standards. Team working to ensure product deliveries are done on time
Valeting and detailing customer vehicles Assisted co-worker with social media posts Detailed 10 cars a day on average
Learnt the ability to work severely under pressure whilst maintaining exceptional work standards Communicated effectively with customers, kitchen staff and management Grasped the ability to listen actively, ask clarifying questions and convey orders in a clear and concise manner Resolving customer complaints and handling diffiult situations with professionalism Developed sales skills such as suggestive selling, upselling and cross selling