While my experience is primarily in business transformation and digital consultancy, my skills in stakeholder communication, project management, and brand identity can seamlessly transition to retail sales roles. I am adaptable, fluent in multiple languages, and skilled in creating engaging customer experiences.
In collaboration with my team, I conduct Costumer Journey analysis to improve our Clients' and internal Digital services (website, app) & Brand Identity. As Project Manager Officer, I follow the Account in each step of the project. In particular, I am in charge of: - Coordinating Cross Functional Teams - UX, UI, Communication & Development Departments - Creating user stories, follow development & testing phase - Scheduling up daily/weekly meetings - Managing Stakeholders Relationship - Ensuring to meet deadlines and Client’s requirements (analysis and test of new functionalities/data migration) - Communication Plan & Benchmark analysis Review In my job is crucial to understand how to communicate with different stakeholders, finding the right channel and tone of voice so to create trustworthy relationship, sharing purposes and values.
Digital consultant for IT projects and platforms. Focus on: - business model analysis and optimization through Digital Transformation - supporting HR in change management processes
Speakeer for raising young people’s awareness about Sustainable Development Goals of UN’s 2030 Agenda
• Application Lifecycle Management • Business Process Reengineering applied on social ethical projects • Social Economy
I was in charge of the development of a French ethical Search Engine in the Italian market. Our goal was to create social & environmental impact through collaboration with associations. I managed activities such as: - SWOT analysis to identify the best strategy and our target - Optimization of our positioning on social media Social Media Communication - Storytelling - Brand Identity - Public Relations, Events & Partnership Management, managing press releases, contacts and interviews with journalists, influencers and social content creators. - Content Production & Postproduction - Stakeholder Engagement & CSR