Adisa Vicente
I thrive in fast-paced retail environments, bringing strong customer service, till and POS experience, and a keen eye for detail from hospitality roles. Skilled in cash handling, product demos, and upselling, I’m adaptable, flexible with tasks, and committed to delivering an excellent in-store experience.
Provide attentive drink service to guests in private boxes and event settings. Respond promptly to guest requests while maintaining a polished, welcoming and professional environment. Work closely with colleagues during busy shifts, following service, hygiene, and safety standards.
Delivered high-quality cleaning services across residential and commercial environments. Maintained strict hygiene, sanitation, and safety standards. Managed daily cleaning schedules to ensure efficient task completion. Demonstrated strong attention to detail while meeting company standards and client expectations.
Manage and grow a strong social media presence on platforms like Instagram, collaborating with brands to promote products through authentic and engaging content. Provide strategic feedback to brands on product presentation and audience engagement, increasing product visibility and enhancing brand perception. Utilise digital marketing techniques such as hashtag optimisation, targeted engagement, and analytics to monitor and improve reach and engagement rates. Generate original, visually appealing content that aligns with brand goals, achieving measurable growth in follower engagement and brand collaborations.
Provided professional cleaning services for residential and commercial properties. Maintained high standards of cleanliness and hygiene across facilities. Worked both independently and collaboratively within a team environment. Followed health and safety procedures while handling cleaning equipment and materials. areas for improvement in service delivery, contributing to enhanced operational efficiency.
Built relationships with media outlets to promote client brands and campaigns. Assisted with press releases and promotional content to increase brand visibility. Supported marketing campaigns through social media and digital promotion. Analysed engagement and campaign results to improve marketing strategies.
Assisted the public with COVID-19 testing procedures and provided clear instructions. Maintained organisation and safety in a busy testing environment. Maintained professionalism in a high-traffic transport hub, handling inquiries and maintaining a safe environment.
Delivered excellent customer service to hotel guests. Managed guest check-ins, reservations, and enquiries. Handled cash and card payments using tills and POS systems. Assisted with bar operations and customer orders. Maintained a welcoming and professional environment for guests.
Provide personalised consultations, hairstyling services, product guidance and aftercare to a diverse client base. Manage appointments, enquiries, payments and client expectations while delivering a consistent premium experience. Build repeat business through professional service, strong presentation, relationship management and social media promotion.