Dweet
Dweet

Bedria Muuse

Experienced sales exec passionate - luxury fashion/beauty; adept at driving revenue & fostering client relationships.
About

With proven expertise in customer service, complaint resolution, and stock organisation at Croydon and Monsoon & Accessorize, I excel in fast-paced retail environments. Fluent in English and Somali with working proficiency in Arabic, my diverse skills enhance any team's efficiency and customer satisfaction.

Previous Brands
Monsoon
Accessorize
Work Experience
Dunelm
Nov ‘23 - Feb ‘24
Croydon

tills worked in timed conditions dealt with customer complaints in a way the customer and store was happy stock in the back was organised and easily accessible because of my organisation skills

Monsoon and Accessorise
Jul ‘21 - Jul ‘23
Whitgift Centre

Developed skills consisting of: Speed Working under pressure Customer satisfaction Till trained/ can process refunds, gift cards Knowing how to deal with customers

Retail Experience
Retail Category
High street
Work Environment
Boutique
Department store
Shopping centre
Product Category
Beauty & Fragrances
Womenswear
Watches & Jewelry
Accessories
Leather goods
Responsibilities
Greeting
Storytelling
Styling
Upselling
Transactions
Cash register
Returns & Exchanges
Online orders fulfilment
Stock control
Open/closing store
Stockroom management
Inventory control
Recommendations
Mariam Regrag
Senior colleague - Mariam Regrag, Whitgift Centre
Jul 2021 - Jul 2023

I would work with Bedria again in a heartbeat. Bedria was team leader in our store. Working with Bedria was professional and she always made sure the tasks were done on time at a high standard. She ensured that the team knew what they were doing at all times and would always support us.

Languages
English - Native
Somali - Fluent
Arabic - Work Proficiency
Education & Training
University of Roehampton
‘23 - ‘26
BSc
Accounting
Harris Academy Purley
‘21 - ‘23
A Levels
HARRIS INVICTUS ACADEMY CROYDON
‘17 - ‘21
7 GCSES