Dynamic retail professional with experience as a shop assistant, excelling in customer service and exceeding sales targets. Skilled in upselling, stock control, and creating enjoyable shopping experiences. Adaptable to diverse retail environments with a focus on womenswear, accessories, and beauty products.
• Answered customer telephone calls promptly and improved on-hold wait times. • Guaranteed positive customer experiences by efficiently resolving customer concerns and complaints. • Resolved customer issues using strong interpersonal skills and conflict resolution techniques. • Provided warm, positive customer care from arrival to departure, encouraging return visits and repeat spending.
• Typing and filling Legal Documents • Keeping record update • Diary organization • Taking phone calls • Preparing paperwork and court form • Conducting Legal search • Liaising with Clients • Organising appointment accordingly
• Welcoming Tourists and teaching them Swahili phrases. • Arranged trios around the archipelago. • Explained math concepts in caring and encouraging environment to help kids thrive and learn. • Provide information on various sites. • Maintained energy and enthusiasm in fast-paced environment.
• Helped students to achieve target grades through continuous curricular support and motivation. • Managed challenging behavior effectively, reducing classroom incidents to maintain positive learning environments. • Supported students with various learning difficulties to understand key concepts in core subjects. • Reported on students' progress, achievements and behavior. • Delivered learning support on remote basis through Zoom and Google Classroom.
• Greeting Customers and offered Assistance. • Employed innate positivity and enthusiasm to create enjoyable retail experiences for customers. • Trained new employees to deliver first-class customer care. • Built lasting relationships with clients through customer service interactions. • Exceeded sales targets by upselling and promoting impulse goods.