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Open to Permanent
Open to Permanent

Emmanuela Gloria Wanet

Multilingual Fashion & Sales Professional | 5 Languages | Luxury Retail & Exceptional Customer Experience
About

I bring experience from JD Sports and Fabulous Fan Fayre, excelling in customer service, sales, and stock control. Fluent in five languages, I thrive in fast-paced retail environments, adapt quickly, and am committed to delivering a welcoming, positive experience for every customer.

Previous Brands
IMSM
Trilogy
Fabulous Fan Fayre
Hap Solutions Group
PWR Events
Five Guys
JD Sports Fashion
Dom’s Tavola Calda / Vicenzo Trattoria
Festival Mondiali Anti-razzisti
Slug and Lettuce
Work Experience
Bartender
Jun ‘26 - Now
Slug and Lettuce

Delivering exceptional customer service in a fast-paced, high-volume environment, building rapport with diverse customers and ensuring a consistently positive experience. Responsible for sales, payment handling, customer queries and maintaining high service standards. Developed strong communication, interpersonal, multitasking and problem-solving skills while working efficiently under pressure.

Client Services Administrator
Sep ‘24 - May ‘25
IMSM

Supported client onboarding processes and liaised with clients to ensure smooth delivery of services. - Managed communications in both English and French for international clients. - Assisted in project coordination, documentation, and database management. - Contributed to a collaborative and fast-paced team environment.

Trainee Supervisor
Jun ‘23 - May ‘26
Trilogy

Oversee daily operations and assist in supervising staff to ensure smooth workflow. - Support management with training new team members and monitoring performance. - Handle customer enquiries and resolve issues promptly, ensuring excellent service. - Assist in stock control, scheduling, and maintaining company standards.

Crew Member
Feb ‘23 - Aug ‘24
Five Guys

Provided excellent customer service, processed payments, and maintained a clean workspace.

Bartender
Nov ‘22 - Jan ‘24
PWR Events

Delivered high-quality drinks and customer service in high-volume environments. - Created a welcoming and engaging atmosphere for guests.

Sales Assistant
Nov ‘21 - Aug ‘22
JD Sports Fashion

Provided product knowledge, assisted customers, and achieved sales targets.

Volunteer Kitchen Helper
Jul ‘19 - Jul ‘19
Festival Mondiali Anti-razzisti

Assisted chefs, maintained kitchen cleanliness, and promoted inclusivity at events.

Retail Assistant
Jun ‘19 - Nov ‘19
Fabulous Fan Fayre

Delivered top-tier customer service, maintained retail displays, and assisted with inventory control.

Catering Assistant
May ‘19 - Jul ‘23
Hap Solutions Group

Assisted with preparation, service, and clean-up of food and beverages for events.

Retail Experience
Retail Category
Other
High street
Product Category
Womenswear
Menswear
Footwear
Responsibilities
Greeting
Client Help
CRM
Client Advising
Transactions
Cash register
Stock control
Store Maintenance
Open/closing store
Health & safety
Languages
Italian - Fluent
French - Native
English - Fluent
Spanish - Basic
Lingala - Native
Education & Training
Manchester Metropolitan University
‘26 - ‘29
BA
International business
Holy Cross College, Bury
‘20 - ‘22
A Levels in Business and Languages
High School
Coop Academy Manchester
‘19 - ‘20
GCSEs in Mathematics, English, Science, Music, Spanish
High School