25 years of experience in Retail & management in the European retail market. - Proven ability to drive operational retail execution - Ability to understand and manage digital transformation of retail and e-commerce challenges. - Ability to have a global understanding on both product development and operations - Team management: positive and motivational attitude that inspires teams to achieve. Experienced in management of large teams. Capacity to federate teams around a project - Results orientated, - Self-driven and entrepreneurial - Very hands-on personality with high motivation. Can-do mentality - Problem-solving and communication capabilities with strong commercial focus - Extremely high, internal Customer Service orientation
Value Retail is specialized in the creation and of luxury outlet destinations with a Collection of 11 Villages in Europe and China. In charge of a brands portfolio, my role is to develop and maintain strong relationships with store staff and headquarters in order to support them in maximizing sales and benefitting from any business opportunity within the Village. Key responsibilities: • Create and conduct business plans through: relevant Kpi's analysis, commercial policy in line with Retail activities, customer experience satisfaction, stock allocation, visual merchandising, staff training programmes, staffing level • Propose and coordinate co-marketing activities between brands and the Village • Liaise with the different departments of the Village (Operations, Leasing, Tourism, Legal) and brands to ensure a successful operational coordination • Support the Retail Director in the coordination, planning and developpement of the retail management activities and initiatives of the Village see less
Responsible for the France district leadership, focusing on monitoring operational procedures, customer service, and the implementation of all corporate initiatives.
Manage more than $35M budget, drive 120 concessions business in Galeries Lafayette and Printemps with 4 Area Managers Missions: • Define and apply Department Stores Network Strategy • Operations and management: actions plans in coordination with internal departments (buying, merchandising, marketing, store design, IT, Operations) • Everyday operational support for concessions, training to retail tools and processes, procedures writing, coordination with supply chain (normal and Peak plans). • Negotiate directly with Key Accounts (Printemps, Galeries Lafayette, Le Bon Marché) to increase Sell in turn over. • Drive Retail operations to increase Sell Out see less
Manage more than $35M budget, drive 120 concessions business in Galeries Lafayette and Printemps with 4 Area Managers
Manage 85 employees and more than $20M budget Missions: • Profiling of the whole team through recruitment and training • Creation of Training tool for sales force to enhance the Customer service and experience • Maintaining the company's visual merchandise standards for the entire store. • Animate PR events into Store, point of contact for Athlete and Celebrities • Overseeing all store operations Process (logistic, Health&Safety, replenishment,…) see less
Manage 20 persons 5 Million Euro Turn Over, Missions: • Managed Grand Opening (Recruited staff for Nike’s new concept store, create and adapt Nike Retail process to store constraints) • Visual Merchandising manager point of contact • Les Halles Store elected Visual Merchandising Reference for Western Europe in 2009 see less
Etienne Marcel Flagship Store & Forum des Halles store manager Missions: • Helped HQ’s with Flagship Store Grand Opening. • PNL draft for two stores with 4 million € budget • Management and training of two teams (25 people). see less
Salesperson for 1 year before becoming assistant manager for 2 years Store manager at 23 years old. Managed 10 people with 2 Million € budget