With over three years’ retail experience in luxury and high-street settings, I excel in customer service, sales, and stock management. Skilled with POS systems and quick to adapt, I thrive in fast-paced environments and am dedicated to delivering an outstanding customer experience.
Delivered exceptional customer experience, assisting an average of 50 customers daily. Consistently met and exceeded sales targets, contributing to a 15% increase in weekly sales through effective upselling and cross-selling techniques. Managed stock, coordinated deliveries, and adapted quickly to customer feedback. Accurately managed cash transactions and operated POS systems efficiently.
Assisted customers with product selections and guidance. Handled cash and card transactions accurately. Developed problem-solving and adaptability skills.
Delivered fast, friendly service to up to 80 guests daily. Prepared drinks, cocktails, and light meals accurately. Built strong customer relationships and encouraged loyalty. Trained new staff and resolved customer concerns. Developed multitasking and time-management skills.