Lyusi Mirzoyan
Detail-oriented and adaptable Administrative Professional with over 3 years of experience supporting executives, liaising with stakeholders, and managing complex operations across diverse international environments. Recognized for discretion, initiative, and driving results that improve efficiency and impact.
- Provide executive and operational support for senior leadership, managing daily activities and coordinating initiatives. - Manage comprehensive administrative assistant duties, including calendar management, scheduling, travel coordination, financial tracking, expense reporting, and maintenance of project records. - Prepare, format, and review confidential documents, presentations, policy reports, briefs, and training materials. - Coordinate high-level meetings and webinars with cross-functional teams, UN officials, and international stakeholders; take minutes, prepare summaries, and track follow-up actions to ensure accountability. - Serve as a trusted liaison between the Executive Director, internal teams, and external partners, handling sensitive and confidential information with discretion. - Oversee project timelines, deliverables, and budget monitoring, ensuring compliance with organizational policies. - Support the onboarding of new team members, streamline internal processes, and promote effective team collaboration. Key Achievements: Grew social media outreach by 20,000+, generated 3,000+ petition signatures, and strengthened donor engagement, earning recognition from the Armenian National Committee of America (ANCA) for strategic advocacy impact.
Compiled and reviewed project presentations and documentation, contributing to the successful enrolment of projects. Drafted a white paper on stress coping in post-war and conflict-affected communities. Drafted a concept note to develop a training program for conflict affected communities. Desk research, collected, analysed, and summarised data from scientific articles and reports. Drafted and delivered a training element on the importance of mental health and recognizing symptoms among peers to trainees. Proofread and translated letters, presentations, and articles. Key achievements: Delivered a mental health awareness module to young adult trainees, with long-term feedback showing lasting impact and continued application of key concepts.
From 06/2020 - 08/2020 and 06/2021 - 09/2021 - Assisted customers with inquiries and product selection, providing knowledgeable support. - Operated the cash register efficiently, processing transactions accurately and handling payments. - Supported sales by promoting products and ensuring a well-stocked, organized store environment. - Managed inventory, restocked shelves, and monitored stock levels to maintain product availability. - Collaborated with team members to maintain smooth daily operations and high customer satisfaction.
- Provided administrative and clerical support to legal teams, including scheduling and document management. - Attended trials and hearings, preparing concise reports and summaries for internal use. - Handled confidential materials with discretion, ensuring compliance with legal protocols and procedures. - Supported daily operations by accurately recording and transcribing proceedings, contributing to efficient workflow. Key achievements: Prepared and managed confidential case summaries and legal documents, streamlining operations and earning commendation for accuracy and reliability.
- Participated in refugee-focused conferences and meetings, including the 35th UN Human Rights Council session, preparing detailed summaries and analytical notes - Conducted research on the Dublin Agreement and the 1951 Refugee Convention. - Developed knowledge of international human rights frameworks and complex geopolitical issues through targeted research and high-level policy conferences.
Insight into an office work environment of financial fraud and how to handle confidential documents. Assisted in reviewing confidential international case files and compliance documentation. Prepared summaries of international meetings and conference calls for internal communications. Translated French legal and regulatory texts into English. Gained exposure to global health governance and accountability mechanisms. Key Achievements: Developed critical skills in handling confidential documents and gained valuable insight into office dynamics and financial fraud prevention.