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Imtiyaz Muazu

Confident, target-driven sales professional delivering exceptional client experiences in premium retail settings.
About

I have strong experience in luxury and fine jewellery retail, excelling in personalised service, consultative selling, and achieving sales targets. Skilled in client advising, upselling, high-value transactions, and adapting quickly in premium environments while maintaining top presentation and stock control standards.

Previous Brands
Underwoods Fine Jewelers
YBM Global
Ginger Promotions
Work Experience
Fundraiser – Charity Campaign
Jan ‘26 - Now
Ginger Promotions

Engaged clients in premium retail environments through confident, respectful face-to-face conversations. Built emotional connections by communicating the charity's mission authentically and persuasively. Consistently achieved performance targets in a results-driven setting. Developed resilience, adaptability, and confidence handling objections professionally.

Brand Ambassador / Sales Representative
Sep ‘25 - Jan ‘26
YBM Global

Delivered structured, consultative conversations to identify customer needs and lifestyle fit. Guided customers through digital onboarding while maintaining strong product knowledge. Met and exceeded KPIs in competitive retail locations. Enhanced persuasive communication and closing techniques.

Sales Associate – Fine Jewellery
Jun ‘22 - May ‘24
Underwoods Fine Jewelers

Assisted clients in selecting fine jewellery and luxury timepieces for milestone occasions. Delivered personalised consultations to understand budget, preferences, and emotional significance of purchases. Developed strong product knowledge across diamonds, precious metals, and branded collections. Maintained exceptional presentation standards within display cases and showroom floor. Contributed to achieving monthly sales targets through attentive service and relationship-building. Handled high-value transactions with professionalism and discretion.

Retail Experience
Retail Category
Premium
Work Environment
Pop-Up
Department store
Product Category
Accessories
Responsibilities
Greeting
Client Help
Complaint handling
Aftercare
Storytelling
Styling
Client Advising
Upselling
Transactions
Cash register
Packaging
Product setup
Delivery processing
Inventory control
Product labelling
Stock control
Stockroom management
Open/closing store
Health & safety
Order preparation
Store Maintenance
Product demos
Returns & Exchanges
Online orders fulfilment
CRM
References
Anonymous
Senior colleague - Sale Associate, Underwoods Fine Jewelers
Jun 2022 - May 2024

Languages
English - Native
French - Basic
Arabic - Basic