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Claire Lorrain

A highly experienced and internationally accomplished Retail Director. My leadership skills, extensive knowledge in luxury, commitment to product innovation and customer experience are key assets to drive your team's success and commercial succes.
About

I bring substantial experience in fashion retail, having led sales teams and enhanced customer experiences for luxury brands. I excel in retail merchandising and adapt quickly to varied environments. Bilingual in French and English, I am ready to contribute to dynamic retail settings.

Previous Brands
Balmain
Wilook
Moncler
Delvaux
CLCONSEIL
Louis Vuitton
Calvin Klein
Jil Sander
MAXFIELD / BARNEYS / Los Angeles
Azzedine Alaia SAS
Work Experience
EMEA RETAIL DIRECTOR
Jul ‘23 - Jun ‘25
Balmain

Led strategic oversight and management for 14 EMEA retail boutiques, overseeing a team of 80, enhancing performance and customer engagement. Devised and executed cutting-edge buying strategies and experiential marketing campaigns, centered on optimizing customer experience and loyalty.

Fondatrice
Jun ‘21 - Jul ‘23
Wilook

Wilook, La seconde main, le luxe de demain.

MERCHANDISING MANAGER EMEA
May ‘18 - Jul ‘20
Moncler

Launch and management of the Genius project (9 collections per year) Collection buying for 70 boutiques: budget management, product planning, and tailored assortments by store and client Network animation: sales tracking and analysis, morning briefs, staff training, and stock rebalancing

DIRECTRICE MARKETING Freelance
Sep ‘17 - May ‘18
Delvaux

Oversaw the development of collections in collaboration with Artistic Direction, Studio, and Industrial teams Defined product and marketing strategy, assortment planning, and forecasting Ensured time-to-market optimization

Founder Consulting Marketing Retail
Sep ‘16 - Now
CLCONSEIL

“A unique expertise and an integrated consulting approach, from collection brief to in-store activation.”

CHEF DE GROUPE Maroquinerie Femme (Fashion)
Jan ‘12 - Aug ‘16
Louis Vuitton

Directed global development 360° of seasonal fashion leather goods collections.

MERCHANDISING MANAGER Prêt à Porter Europe
Jan ‘00 - Jan ‘12
Louis Vuitton

Spearheaded purchasing for women's and men's ready-to-wear across 36 stores in 9 countries. Led the development n°1 performing zone, buying, and performance of PAP/Shoes, ensuring top-tier training and client events.

SALES MANAGER
Jan ‘98 - Jan ‘00
Louis Vuitton

Setting up of the sales team -Supervising 20 people - Champs Elysees Flagship LV -

BOUTIQUE DIRECTOR
Jan ‘97 - Jan ‘98
Calvin Klein

Boutique Director Avenue Montaigne

RESPONSABLE DES ACHATS Wholesale et Visual Merchandising Europe
Jan ‘95 - Jan ‘97
Jil Sander

ACHETEUSE SENIOR
Jan ‘90 - Jan ‘95
MAXFIELD / BARNEYS / Los Angeles

ACHETEUSE JUNIOR
Jul ‘88 - Jul ‘90
Azzedine Alaia SAS

Languages
French - Native
English - Fluent
Education & Training
UCLA
‘88 - ‘89
BA in Management of Business
Management
ESIG
MBA in Management of Business
Paris, France