I am highly adaptable with extensive customer service experience, excelling in transaction management and maintaining high standards of cleanliness. My ability to seamlessly integrate into various teams makes me well-suited for temporary retail roles, delivering exceptional service consistently.
• Venue Flexibility: Adapted quickly to the unique demands and environments of various venues across London eg Colicci, seamlessly integrating into different teams and maintaining consistent service level • Expert Beverage Preparation: Crafted a wide range of hot and cold beverages, including espresso-based drinks, specialty coffees, teas, and smoothies, maintaining high standards of quality and consistency across multiple locations. • Customer Service Excellence: Delivered exceptional customer service, greeting patrons warmly, taking accurate orders, and ensuring a welcoming atmosphere. • Efficient Till Operation: Managed cash and card transactions efficiently
• Ensured the safety and security of patrons and staff at various venues. • Conducted ID checks and managed entry to prevent unauthorized access. • Responded to incidents calmly and effectively, providing first aid when necessary. • Worked closely with venue management and law enforcement to maintain a secure environment. • Implemented advanced security protocols and managed entry control for an average of 150 patrons per night, ensuring a safe and orderly environment while reducing incidents by 20%.
• Engaged with the public to secure donations for Centerpoint, aiding in the fight against youth homelessness. • Successfully raised funds and awareness, contributing to the organization's mission. • Utilized strong communication skills to advocate for vulnerable youth and drive community support.
• Maintained cleanliness in high-traffic areas, improving customer satisfaction and hygiene standards. • Executed daily cleaning tasks, ensuring a spotless environment and reducing complaints by 15%. • Collaborated with team to streamline cleaning processes, enhancing efficiency and productivity. Handled hazardous waste disposal safely, complying with health regulations and minimizing risks.
• Handled food preparation and provided excellent customer service, while maintaining cleanliness and hygiene standards, contributing to a positive dining experience. • Delivered exceptional customer service to over 150 customers daily, ensuring quick and accurate order fulfillment, contributing to an increase in overall customer satisfaction ratings.
• Assisted chefs in food preparation, ensuring kitchen cleanliness, and supported cashier duties. • Prepared specialty drinks, hot and cold as a barista. • Handled cashier responsibilities, including taking payments and providing customer service. • Enhanced kitchen workflow by supporting chefs and maintaining a clean environment
• Directed vehicles to parking and pedestrians to venue entrances, ensuring smooth traffic flow at events. • Assisted in controlling both vehicle and foot traffic at major venues like Printworks and Winter Wonderland. • Enhanced event safety and efficiency by managing traffic and pedestrian movement. • Utilized communication skills to coordinate with event staff and security. • Contributed to a positive attendee experience by maintaining orderly traffic and access.
I highly recommend Aden for his exceptional work as a cleaner. During our time working together, he consistently demonstrated a strong work ethic, attention to detail, and a dedication to maintaining the highest standards of cleanliness. Aden was reliable, efficient, and always went above and beyond to ensure client satisfaction. Their ability to handle tasks with professionalism and care made a noticeable difference in the quality of service provided. I have no doubt that Aden would be an asset to any organization seeking a hardworking and trustworthy professional.