Reliable and versatile professional with extensive experience in customer service, electronics and mobile repair, technical support, security services, and digital marketing. Skilled problem-solver with the ability to adapt quickly to new systems and environments. Fully trained in SIA Door Supervision and CCTV, with hands-on experience in CCTV installation and security operations. Confident in using Microsoft Office and digital tools, with a strong commitment to professionalism, continuous learning, and delivering high-quality results.
Conducted independent financial audits to ensure accuracy and identify discrepancies. Implemented internal control procedures to strengthen financial security and compliance. Monitored expenses to reduce unnecessary costs and improve efficiency. Maintained strong professional relationships with suppliers and staff. Provided financial guidance to enhance record-keeping and reporting practices.
Diagnosed and repaired mobile phones, computers, and electronic devices in a customer-facing retail environment. Delivered high-quality customer service, advising customers on repairs, accessories, and suitable product solutions. Managed customer enquiries, pricing, stock control, and supplier coordination. Built long-term customer relationships through reliable service, technical expertise, and professional communication.
Managed a small electronics repair shop, providing high-quality customer service and technical support. Installed and repaired electronic equipment, computers, satellite dishes, and CCTV systems. Installed and maintained security camera and surveillance systems. Trained junior staff in troubleshooting and equipment maintenance. Coordinated with suppliers and maintained clear technical documentation.