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Bilan Hasan

if i had to choose 3 worlds to describe myself i was choose resourceful, focused and reliable!
About

Motivated and hardworking individual with exceptional communication skills. Known for building strong relationships with customers and colleagues. Patient, friendly, and adaptable, capable of thriving in high-pressure environments. Highly organised and flexible, available to work weekends and holidays.

Previous Brands
HAP Recruitment Ltd
Team Spirits Airport Operations LTD (Heathrow Duty Free)
The Olerio Group LTD
ZARA (Adecco Agency)
Work Experience
sales assistant
Jun ‘23 - Jun ‘23
ZARA (Adecco Agency)

• Excelled as a sales associate, specialising in selling, restocking, and merchandising. • Committed to delivering excellent customer service. • Ensured shop floor's housekeeping standards and tidy cash desk areas. • Adhered to company security procedures and policies. • Proficient in understanding and implementing relevant documents.

cashier/ waitress
Feb ‘23 - May ‘23
HAP Recruitment Ltd

• Cultivated strong interpersonal skills and a passion for top-notch customer service. • Prioritised customer satisfaction by personalising assistance. • Valued professionalism and patience in customer interactions.

cashier/ customer service assistant
Nov ‘22 - Jan ‘23
Team Spirits Airport Operations LTD (Heathrow Duty Free)

• Developed excellent communication skills while working with a proactive team. • Gained confidence in customer interactions and adaptability. • Thrived in a fast-paced role that required constant mobility.

customer service assistant
Oct ‘21 - Apr ‘22
The Olerio Group LTD

• Initiated my career with a waitressing role. • Managed customer orders and resolved complaints effectively. • Maintained a clean and welcoming environment. • Enhanced endurance through prolonged periods on my feet. • Collaborated effectively with fellow waitstaff, fostering teamwork.

Retail Experience
Retail Category
High street
Premium
Work Environment
Boutique
Department store
High street store
Travel retail
Flagship store
Shopping centre
Product Category
Womenswear
Accessories
Leather goods
Footwear
Beauty & Fragrances
Watches & Jewelry
Menswear
Responsibilities
Greeting
CRM
Complaint handling
Client Help
Online orders fulfilment
Returns & Exchanges
Product demos
Styling
Client Advising
Upselling
Transactions
Packaging
Product setup
Inventory control
Delivery processing
Product labelling
Stockroom management
Order preparation
Store Maintenance
Stock control
Languages
English