I bring hands-on retail experience in boutiques and pop-ups, excelling in customer service, till operation, cash handling, and upselling. My strong product knowledge and passion for fashion enable me to create positive shopping experiences and adapt quickly to fast-paced, dynamic shop floor environments.
Advised on Anokhi's hand-block cotton kurtas & co-ords; fit/care guidance; add-on styling. Ran POS/till in store and café at peaks; accurate cash handling, refunds/exchanges, queue control. Replenished fast-sellers; kept displays VM-ready; tidy shop floor; supported opens/closes.
Ran Scrapt (upcycled lanyards and denim covers) 2-day pop-up — FOH/BOH, brand induction, VM refreshes, stock counts. Explained upcycled materials used and designer intent; brand storytelling that converted to sales. Operated POS (SumUp + cash); accurate cashing-up & reconciliation; recognised as top performer
Supported high volume walk-in casting (40 models/day; peaks 15 concurrent); maintained Excel (contacts, measurements, videos) and check-in to reduce queue time. Checked in accessories/footwear; logged looks and alterations; helped coordinate line-ups and quick changes to meet run-of-show cues
Compiled supplier profiles and coordinated outreach to India-based suppliers; scheduled 10 intro meetings and handled follow-ups. Supported Bharat Tex 2025 operations; centralised invitations, participation and meeting schedules in Notion/Excel; tracked a 300-unit GOTS cotton tote order from artwork approval to delivery
Co-led 45-minute campus tours (20 attendees) delivered 2+ per Open Day, ran BSc Fashion Management Q&A, and staffed front-of-house registration
Prepared draft Balance Sheet and P&L posted ledger entries, and reconciled invoices in Excel and Tally ERP. Maintained product master data (GSM, yarn count, weave, finish) to support costing and purchasing decisions.
I am pleased to recommend Manya Agarwal, who worked at Anoki under my supervision as a Sales Advisor from June to September 2025. Manya quickly established herself as a trusted member of the team. Her customer approach is exemplary: she listens first, then offers clear, tailored guidance on fit, styling and product care, creating a relaxed, premium experience that converts. She is adept at reading each client’s needs — occasion, lifestyle and budget — and recommending the right silhouettes, sizes and outfits to flatter different body shapes; this thoughtful styling consistently turned browsers into buyers. She handles POS/till operations accurately, including refunds/exchanges and end-of-day cashing up, and remains composed during high footfall and seasonal peaks. Commercially, her consultative selling consistently increased basket size through considerate add-ons, and her conversion and AOV sat above the store average. Beyond results, she is courteous, dependable and a positive influence on team culture.