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Open to Permanent
Open to Permanent

Kwabena Mensa-Bonsu

A compassionate and driven customer focused individual with retail work experience.
About

With retail experience as an Operations Assistant, I excel in customer service and managing stalls. Skilled in inventory control and store maintenance, I'm adaptable to dynamic environments and eager to embody Harrods' values of people, passion, and pride.

Previous Brands
City of Culture
Work Experience
Operations Team Assistant
Apr ‘23 - May ‘23
City of Culture

• Delivering an exceptional level of customer service whilst working across various locations and sites • Being the first point of contact for customers at major events • Acting as a steward by showing customers to stalls and supporting the team by managing stalls • Providing assistance to the Operations Team with basic day-to-day tasks. • Other duties: Checking stock for events and using Microsoft Office to research company details

Retail Experience
Responsibilities
Client Help
Greeting
Product setup
Product labelling
Inventory control
Open/closing store
Store Maintenance
Packaging
Client Advising
Languages
English
Education & Training
Harrow College
Unknown - ‘24
Entry Level Certificate for Introduction to Customer Service
Leeds Trinity University
Unknown - ‘24
Bachelor of Science in Psychology