With a solid background in retail, I've honed my skills in inventory control, customer service and store maintenance across high-street to luxury environments. My flexibility and adaptability ensure optimal performance in dynamic settings, complemented by basic English proficiency.
• Solely managed all aspects of the cafe, from opening and closing procedures to overseeing daily operations. • Maintained precise inventory control with regular stock checks and efficient restocking procedures to minimize waste. • Ensured accurate cash handling, consistently balancing registers, and meticulously reconciling financial transactions. • Prioritized cleanliness and upheld strict compliance with health codes and regulations to provide a safe and welcoming environment for customers. • Successfully executed daily store opening and closing protocols, including secure cash management and comprehensive preparation for the next day's operations. • Provided exceptional customer service, which extended beyond food service, catering to customers' needs, and ensuring a positive dining experience. • Proficient in effectively training and developing teams to achieve optimal performance and success.
• Followed up leads and general inquiries daily via phone. • Proficiently scheduled and managed property viewings and appointments. • Skillfully handled client inquiries and phone calls, providing professional assistance. • Actively scouted for new properties to expand the agency's portfolio. • Assisted in onboarding new clients, explaining agency procedures and services. • Conducted property viewings, showcasing available properties and • answering questions.
• maintaining a clean and sanitary restaurant • Maintained excellent customer service and retention by delivering helpful, friendly, and efficient customer service. • Always followed food hygiene and other safety regulations when handling food and cleaning restaurants • Corrected issues efficiently by implementing managerial feedback, maintaining productivity goals.