Experienced retail sales assistant with roles at schuh and Topshop. Skilled in customer service, stock management, and meeting daily goals. Proven ability to adapt quickly in fast-paced environments and maintain a tidy workspace.
• Creating TikTok's • Keeping track of the social media performance • Coordinating messaging with PR and communications • Creating content and maintaining a content calendar
• Analysing engagement activity • Planning digital campaigns • Overseeing interactions with the public through Instagram and WhatsApp • Implementing new strategies to increase publicity
• Working behind the bar, serving customers drinks, including pouring pints and making cocktails • Working on the pub floor serving customers food • Ensured all customers were given efficient service • Maintained a clean and tidy working space • Met customers needs and dealt with any issues in a patient and effective way • Made sure all health and safety requirements were kept • Cash-handling
• Ensured all daily goals were met each shift • Adapted to the needs of children when interacting with them • Made sure stock was kept tidy
• Hit targets to ensure deliveries are sent out on time • Ensure customers online orders are packed neatly and run smoothly
• Role delegation • Administration – stock sheets, incoming orders, and invoices
• Serving customers on the tills • Stocktaking • Managing the fitting rooms • Customer service • Standardising clothes Work experience
• Demonstrated patience with the children • Shadowed the teacher and helped present in front of the class • Helping children who need extra support to complete tasks. • Supporting teachers in managing class behaviour.