With experience in customer service and team leadership at Ades Cash & Carry, I excel in supporting peak periods, training staff, and maintaining quality standards. I'm adaptable and thrive in dynamic retail environments, always focused on delivering high-quality service and collaboration.
Maintained child safety, security and good behaviour during classroom and outdoor activities. Offered students personalised support during in-class activities and projects. Prepared necessary equipment and technology ahead of class. Encouraged students to work together to complete projects and solve problems. Built trusting, respectful relationships with pupils through attentive listening and communication abilities.
Supported customer service staff with duties during peak periods and staff absences. Led team of [3], providing direction and day-to-day line management. Assisted manager in implementing and updating procedures to sustain quality standards. Coached and trained team members to increase productivity and growth.
Evaluated individual knowledge, skills and strengths and assigned team positions accordingly. Protected club equipment through appropriate storage and maintenance. Directed effective exercise programmes and training strategies, bolstering individual and team performance. Planned cohesive training schedules to drive team performance. Instilled discipline and principles of good sportsmanship, reducing pitch misconduct and penalties for bad behaviour. Coached young individuals to refine specific techniques and enhance confidence.