Manchester, UK
Niall is available for work
I'm a skilled, forward-thinking e-commerce professional with a passion for delivering compelling digital customer experiences. I'm motivated by improving customer satisfaction, driving innovation, and creating exceptional digital products that promote business success. I have over 18 years' experience within the retail and financial services sectors, leading the digital customer experience across web and apps. I manage multi-disciplined teams covering Product, UX & UI Design, Development, Digital Marketing, Analytics, User Research, CRO, Content and SEO. My varied knowledge enables me to work very closely with the people around me. I take an active role in challenging perceptions, prompting discussions and leveraging the knowledge and skills within my teams to achieve the best results.
Open to relocation
Open to Full time or Part time work
Head of Online Customer
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E-commerce Director
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Complete ownership of the E-commerce P&L, leading a multi-disciplined department encompassing design, UX, CRO, web development, digital and print marketing, content and SEO, merchandising, promotio...
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Responsible for the ZenAuto digital proposition, covering the online customer experience, digital marketing, content strategy, and brand execution across all channels. Accountable for delivering a ...
Head of Technology
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Jun 2018 - Aug 2020
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Complete ownership of the Party Delights UX, product and technology strategy. Accountable for delivering user-focused features and improvements to all digital products including UK & EU websites, p...
Head of UX & Functional Proposition
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Successfully built a new in-house team of UX, Product and UAT professionals. Established a customer-focused vision of the Distrelec online journey, using data and analysis to build a strategic road...
User Experience (UX)
(Advanced)
Customer Experience Design
(Advanced)
Strategy
(Advanced)
Conversion Optimization
(Advanced)
Agile Leadership
(Advanced)
Product Management
(Advanced)
English
Fluent
Senior College Ballyfermot
HND in Digital Media & Design
to
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