Syed Kabir
Successfully achieved a Business Management degree from the University of Westminster, with knowledge of business and entrepreneurship. Strong communication and team working skills developed through previous employment. An enthusiastic and pro-active individual who is always up for a new challenge and enjoys being a part of a diverse environment.
. Pimes Agency - Working at Selfridges in various different departments including the Fragrance Hall, Food Hall, Modern Casual Menswear, Confectionary Skincare and Accessories. . Being a team player with a positive can-do attitude. . Delivering excellent customer service while maintaining friendly relations with customers. . Self motivated when reaching targets in different departments.
. Liaising with accounts and chargeable’s via face to face, email and telephone. . Gaining product knowledge and using it to my advantage to make sales. . Taking payments via cash or by phone. . Arranging viewings, creating cutting plans and providing quotes and invoices. . Updating weekly timesheet and planner. . Providing clear communication to the fitters of any changes to the carpet fitting. . Participating in helping with carpet deliveries. . Making orders of carpet and materials, based off the cutting plans I have created.
. Night Receptionist at Travelodge. . Actively taken part with night auditing, cashing up and filing reports. . Performed fire walks in a timely manner, reporting any issues that have occurred, and ensuring guest safety. . Assisted in other sectors such as cooking breakfast and helping the housekeeping team.
. Worked in the flagship store at Oxford Street as a Christmas temp. . Contract was extended based on performance of my customer service. . Mainly worked on tills, dealing with cash and card payments and ensuring customers are satisfied with their purchases. . Paid attention to detail when it came to cash payments, completing cash checks, student ID checks for student discount and in addition checking faulty price tags.
• Professionally managed the reception area while dealing with student enquires in person and via phone. • Booked in AAT exams accordingly and also participated in invigilating the exams. • Effectively became acquainted with the use of a software called SITs to regularly monitor student absences. • Upheld the responsibility of library duty, helping students login to their computers, helping them print, and also loaning and returning academic books. • Ensured that every student and colleague at reception attained the best service in a positive and friendly manner.
• Was promoted from the volunteering role to a permanent position. • Developed managerial skills from working with a small number of employees, motivating each other and working as a team to meet deadlines. • Proven track record of attendance, punctuality and reliability due to being responsible for opening and locking up the building. • Actively participated in booking in clients, taking responsibility of the signing of contracts, informing them about the fire alarm procedure and the health and safety procedure. • Maintained great rapport with the existing and new clients, further expanding my network and creating great relationships.