Sam Vahed

Managed and verified 100% of weekly product deliveries using RFID technology, ensuring accuracy and preventing stock discrepancies. Categorized and labelled products by type, style, color, and price, enabling faster stock retrieval and improved shop floor efficiency. Maintained a well-structured stockroom by arranging products according to product codes, reducing retrieval time for store staff. Conducted regular inventory audits using RFID, identifying and correcting stock variances promptly. Consistently met daily sales targets and contributed to achieving weekly store KPIs. Successfully upsold and cross-sold premium products, enhancing customer purchase value. Processed and dispatched 30+ online orders per shift with 100% accuracy. Maintained stock accuracy using RFID scanning, reducing restocking errors by 15%. Delivered exceptional product care for leather goods, ensuring adherence to brand guidelines. Provided friendly and professional customer greetings, fostering repeat business.

Assisted in daily store operations, ensuring shelves were fully stocked and products available. Supported overnight and day operations by replenishing stock, organising the warehouse, and ensuring compliance with safety standards. Engaged customers with product recommendations, supporting cross-selling initiatives. Contributed to smooth operations during high customer traffic, maintaining positive service. Unloaded and processed 3+ full deliveries per shift of fresh produce and grocery stock, ensuring all goods were transferred from trailers and return items were loaded 100% accuracy. Restocked hundreds of products per shift at high speed, ensuring full product availability and a customer-ready store at the start of each trading day. Inspected expiry dates for fresh food daily, reducing potential waste and store losses through timely product rotation and removal. Updated and maintained product displays across multiple store sections, aligning seasonal and promotional ranges with head office planograms. Supported peak trading performance by achieving consistently high stock replenishment rates while maintaining safety and store presentation standards. Supported line management in training and mentoring new team members, enhancing performance and adherence to operational standards.

Unloaded store deliveries, organized items on shelves and displays, and facilitated purchases. Implemented price reductions, changes, and transfers of slow-moving items and created a special display to encourage purchases. Operates well under pressure and helps team members meet performance targets. Provided exceptional customer service, resolving queries and recommending products to improve customer satisfaction and loyalty. Assisted with performance indicators (KPIs) by maintaining accurate stock levels, minimising waste, and ensuring full product availability for opening trade. Worked closely with team leaders and managers on scheduling and shift coordination to meet operational needs. Collaborated in maintaining staff wellbeing by following store employee relations policies and health & safety protocols.

Consistently achieved sales targets through upselling and personalised customer service. Processed incoming deliveries and ensured 100% product availability on the shop floor. Conducted weekly inventory checks, keeping discrepancies under 2%. Prepared and shipped 20+ online orders daily, meeting deadlines. Delivered exceptional fitting room service, encouraging additional purchases. Ensured store layout and displays met brand merchandising guidelines. Coordinated high-volume replenishment during seasonal promotions to maximise sales floor availability with 15 team members. Demonstrated adaptability by working across multiple store departments during peak trading periods. Analysed financial performance data and provided financial advice to senior management on sales forecasts, budgeting, and promotional planning.