With a year's experience as Front of House Manager at Fenwick Ltd, I excel in customer service and personalised assistance. Skilled in maintaining high hygiene standards and visually appealing displays, my adaptability makes me well-suited for any retail setting.
• Observed what takes place in the banking hall and the various issues customers may have with either their bank accounts or bank cards - Listened in on recorded calls and observed feedback being given • Given to opportunity to add input and opinion on what employees could do better to sympathise with customers in distress - Sat behind the counter and noted the several security precautions that must be followed • Shadowed daily activities of ofice staf to gain understanding of
• Direct interactions with customers allowing the provision of strong customer service and ensuring they have a positive experience • A deep understanding of menu items and allergens which is vital in assisting customers with their choices and providing them with further information • Arranged and maintained visually appealing displays, ensuring products were neatly organised. • Provided personalised assistance to customers, addressing their enquiries and helping them make informed purchasing decisions. • Maintaining high hygiene standards and paying attention to detail to meet customers expectations.