I am a recent graduate, with previous experience in customer-facing roles such as, a front-of-house receptionist. I am keen to learn and eager to gain experience in the fashion and luxury field.
Using booking systems and processing payments/ cash-handling. Handling customer enquiries and resolving issues. Answering the phone with excellent phone etiquette, scheduling bookings and events. Knowledge acquisition, acquiring knowledge of golf terminology and industry-specific information.
Upholding high standards of the Golf bays for a visually appealing environment. Restocking products. Setting up games & screen system for customers, ensuring they have an informative demonstration on how to use the bays. Industry-specific knowledge to provide excellent customer service and advice.
Adaptability in a fast-paced, high-pressure, customer-facing role. Restocking the bar, keeping on top of stock. Setting up events, following the floor plan and dressing the events.