I specialise in luxury retail and bespoke jewellery sales, with extensive experience in client consultations, product expertise, and high-value relationship management. I thrive in dynamic boutique environments, delivering exceptional service across sales, aftercare, and operations, and am adaptable to diverse shop floor responsibilities.
Bespoke jewellery company managing end to end client process; consultations, design, gemstone sourcing, craftsmanship and overseeing the business; branding, sales, operations, financial management.
Managed high-value private clients offering tailored design consultations. Developed expertise in diamond selection, gemstone sourcing, and the custom jewellery process. Represented the brand at key industry events, through marketing and maintained client relationships.
Managed international trade accounts and commercial negotiations. Gained strong foundations in global commerce, supply chains, and customer relationship management. Experience across diverse international markets.