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Natasha Guinness

Jewellery Designer & Co-Chair UK U-Go Board
About

I specialise in luxury retail and bespoke jewellery sales, with extensive experience in client consultations, product expertise, and high-value relationship management. I thrive in dynamic boutique environments, delivering exceptional service across sales, aftercare, and operations, and am adaptable to diverse shop floor responsibilities.

Previous Brands
Natasha Guinness
Ryder Diamonds
Macsteel International
Work Experience
Founder & Director
Nov ‘18 - Now
Natasha Guinness

Bespoke jewellery company managing end to end client process; consultations, design, gemstone sourcing, craftsmanship and overseeing the business; branding, sales, operations, financial management.

Senior Designer, Client Manager & Brand Ambassador
May ‘14 - Oct ‘18
Ryder Diamonds

Managed high-value private clients offering tailored design consultations. Developed expertise in diamond selection, gemstone sourcing, and the custom jewellery process. Represented the brand at key industry events, through marketing and maintained client relationships.

International Steel Trader
Feb ‘09 - Apr ‘14
Macsteel International

Managed international trade accounts and commercial negotiations. Gained strong foundations in global commerce, supply chains, and customer relationship management. Experience across diverse international markets.

Retail Experience
Retail Category
Premium
High-end luxury
Luxury
Work Environment
Boutique
Flagship store
Product Category
Watches & Jewelry
Responsibilities
Greeting
Client Help
CRM
Complaint handling
Aftercare
Storytelling
Styling
Product demos
Client Advising
Upselling
Transactions
Cash register
Returns & Exchanges
Packaging
Online orders fulfilment
Order preparation
Product setup
Product labelling
Delivery processing
Open/closing store
Stock control
Inventory control
Stockroom management
Languages
Spanish - Work Proficiency
French - Basic
Education & Training
University of Newcastle-upon-Tyne
‘04 - ‘08
Bachelor's degree
Spanish & Business