From inbound calls, emails and live chat, to public responses via Twitter/Facebook - I was entrusted with the abilities to respond clearly to customers on a public platform. I have gained experience a...

Dubbed as “the lungs of the company” I was responsible for scheduling and arranging social events as small as a couples night out up to corporate bookings for parties of 100 - 120 for the venue and cu...

A voluntary internship alongside my full-time job that gained me experience in written skills which I had taken out of love for music. I had the opportunity to interview musicians, review new releases...

Within 6 months of being Shift Manager, I became Assistant Manager due to my hard working ethos. This led to me managing stock, preparing rotas, delegating and leading a team, managing KPIs before bec...