With a strong foundation in retail, I thrive in customer service and sales, notably at Sam's Riverside and Massimo Dutti. Fluent in English Soanish and Portuguese. my adaptability to fast-paced environments ensures efficiency and heightened customer satisfaction. My expertise spans across luxury menswear, womenswear, and accessories in department store settings.
. Kept reception area clean and neat to give visitors positive impression of the company. • Reduced waiting times through effective time and resource management. • Collected and distributed incoming mail, employing strict confidentiality throughout. . Promptly identified and retrieved items in stock room to maximise sales opportunities.
• Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases. • Provided service with a smile, offering courteous, helpful advice to best meet customer needs. . Accepted and processed cash, cheque, card and mobile payments using POS systems. • Increased store revenue from impulse and add-on buys by promoting POS offers with every sale. McDonald's Team Member Buenos Aires, Argentina • Contributed to team success by completing jobs quickly and accurately. . Learned all tasks required quickly to maximise performance. Kept work areas spotlessly clean for optimal hygiene levels and consistent customer satisfaction. • Operated POS system to process cash and card payments with precision. Palermo Northlands College
. Minimised product damage, ensuring goods were correctly handled and stored to task specifications. • Reported issues and damages to senior warehouse staff, enabling prompt, effective resolutions. . Completed work following safety rules for best working practices.
Coffee Barista • Produced high-volume coffee orders quickly and accurately, meeting customer demand. • Maintained and operated espresso machines, blenders and commercial coffee brewers. . Promptly processed and dispatched takeaway and delivery orders to maintain quality. . Made and served high-volume beverages with speed, quality and consistency, thriving in fast-paced cafe environments.