I’m a motivated and adaptable individual with experience in luxury skincare, retail, and tutoring. I have worked at OPATRA, Next, and Fine Tutors, developing strong customer service, communication, sales, teamwork, organisation, and patience. I’m confident working with diverse people, quick to learn, and always aim to provide a positive and professional experience. I speak English and Urdu, and as a Muslim, I value respect, kindness, and professionalism.
Provided personalised customer service in a luxury skincare environment, helping customers choose products suited to their needs. Explained product benefits, answered questions, and built strong customer relationships while supporting sales.
* Provided one-to-one tutoring and support to students, helping them understand difficult topics and complete their work. * Adapted explanations to each student’s learning style while encouraging confidence and improving their academic skills.
Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases. Carried out sales floor cleaning, maintaining impeccably high store presentation and hygiene standards. Delivered outstanding in-store experience through positive and attentive customer service. Maintained outstanding till service efficiency during peak hours, reducing customer wait times for optimised satisfaction.