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Marta Koniushenko

administrative supervisor
About

Friendly, responsible and purposeful. I set goals to get a good result. I quickly learn and adapt to new processes. Sociable. When I set goals in life, I work hard to get a good result. A positive person who will support and give advice. I have an analytical and flexible approach to teamwork. Management e.g., to maximize sales and profits with significant experience and focus: matrix working skills for organizational efficiencies; planning and developing strategies e.g., on merchandising; sales analysis, customer reaction and market trends to predict needs; and monitoring and optimizing processes and inventories.

Previous Brands
Ukrainian clothing brand VOVK
two clothing stores PAPAYA
Philip Morris
Philip Morris and Idea Bank Information Centre
Work Experience
Stores Director
Feb ‘21 - Mar ‘22
two clothing stores PAPAYA

• Financial performance and metrics e.g., monitoring sales and quality of customer service. • Compliance e.g., cash discipline, internal regulations and company standards; work regards the Accounting program. • Analysis, planning, and control of operational processes. • Personnel management - adaptation, motivation, task setting, scheduling of working hours. • Inventory management, maintaining processes and documentation, reports compilation. • Analysis of sales reporting and, accordingly displaying goods on the trade floor. Improving the work of the network, conducting an inventory on a monthly basis, adjusting and training employees to work with clients. Increase store sales by 30% by analyzing sales reports and dosort sizes. Working with the team on a weekly basis results in sales and adjustment work, for a good result.

Studio Administrator
May ‘20 - Dec ‘20
Ukrainian clothing brand VOVK

• Store management, including training and organization of staff. • Achievement of planned success indicators, including sales analytics. • Adherence to the developed work standards. • Monitoring the implementation of stylists responsibility. • Financial payments management, including cash calculations, issuance of wages. • Work in 1C program. • Participation in active sales - working with customers on the trade floor. • Formation of rotation of clothing models and sizes between the chain stores. Creating an assortment for sale on the basis of a weekly, monthly report on store sales. • Social media community and content creation. • Organization and conduct of inventory, including receipt of goods.

Supervisor
Apr ‘17 - Apr ‘20
Philip Morris

• Training and adaptation of staff, and control and organisation of team work. • Checking the work of consultants, knowledge of brand information and the use of information with customers. • Team work schedule and preparation of annual work schedules for outlets. • Consolidation and maintenance of weekly reporting (implementation of targets). • Individual work with customers at retail outlets, identifying customer needs and offering comprehensive solutions to implement sales plans. • Maintaining financial statements.

Consultant
Apr ‘14 - Mar ‘17
Philip Morris and Idea Bank Information Centre

• Individual consultation with clients, counselling, work with objections. • Fulfilment of set goals. • Sale of bank services to customers.

Languages
English - Work Proficiency
Russian - Fluent
Ukrainian - Fluent
Experienced Categories
Premium
Luxury
High-end luxury
Experienced Work Environments
Boutique
Department store
Shopping centre
Flagship store
High street store
Experienced Product Categories
Menswear
Womenswear
Leather goods
Beauty & Fragrances
Watches & Jewelry
Accessories
Responsibilities
Product labelling
Product setup
Inventory control
Delivery processing
Styling
Product demos
Client Advising
Transactions
Cash register
Returns & Exchanges
Packaging
Online orders fulfilment
Upselling
Complaint handling
CRM
Client Help
Order preparation
Stock control
Stockroom management
Greeting
Education & Training
Ukraine, Ivano-Frankivsk, National Technical University of Oil and Gas
‘12 - ‘17
"Accounting and Auditing", Bachelor. "Accounting and Taxation", Master.