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Lauren Phipps

Senior Executive Assistant
About

Senior Executive Assistant with 8+ years of experience supporting C-suite executives and high-net-worth individuals. Proven expertise in managing complex schedules, prioritising tasks, coordinating meetings, and preparing agendas. Adept at handling travel arrangements, expense management, and invoice processing. Strong communicator, acting as a key liaison between executives, stakeholders, and clients. Proficient in Microsoft Office with excellent organisational, time management, and problem-solving skills. Recognised for discretion, professionalism, adaptability, and a proactive approach in high-pressure environments.

Previous Brands
Herts for Learning Ltd
Grit
Omrao
Work Experience
Senior Executive Assistant
Jul ‘23 - Jan ‘24
Omrao

Executive Support and Operations I efficiently managed the global schedules of the CEO and other executives, ensuring seamless day-to-day operations. I created detailed itineraries and expertly coordinated international and domestic travel arrangements. Additionally, I led a team of Personal Assistants, fostering a collaborative work environment, streamlining administrative processes, and providing comprehensive executive support. Communication and Stakeholder Management I handled the CEO’s correspondence, prioritised tasks, and delegated workloads to maximise efficiency and ensure timely completion. Acting as a key liaison between executives and internal/external stakeholders, I facilitated effective communication, managing over 50 interactions monthly. Documentation and Reporting I prepared high-quality reports, presentations, and board packs, ensuring professionalism and attention to detail. I also compiled expense reports, closely monitoring staff and business spending while adhering to strict budgetary constraints and timelines. Process Improvement and Proactive Initiatives I proactively identified opportunities for improving administrative workflows, leading to the implementation of enhanced expense policies that reduced processing time. I also developed an onboarding buddy system to enhance the integration of new hires and led the coordination of both private and corporate events from start to finish. Board of Directors Meetings I was fully responsible for planning and coordinating Board of Trustees meetings, ensuring all logistical aspects were managed effectively. Accomplishments Successfully managed a team of 11 executives, ensuring smooth operations. Implemented new policies and processes, significantly reducing time inefficiencies and streamlining workflows. Led the recruitment and onboarding of key executive positions. Thrived in a fast-paced startup environment, demonstrating resilience and adaptability. Designed and implemented an innovative onboarding buddy system for new recruits. Owned and operated two small businesses since 2021, while also working as an emerging contemporary artist. Reduced travel-related costs by 15% through strategic vendor negotiations and optimized booking processes.

Private Personal Assistant
Jun ‘22 - Now
Self employed

As a Senior Executive Assistant with over 8 years of experience, I currently support C-suite executives and high-net-worth individuals by managing complex schedules, prioritising tasks, coordinating meetings, and preparing agendas. I handle travel arrangements, oversee expense management, and process invoices to ensure smooth day-to-day operations. Acting as a key liaison between executives, stakeholders, and clients, I facilitate clear communication and collaboration. I am proficient in Microsoft Office, highly organised, and excel in time management and problem-solving. I consistently maintain discretion, professionalism, and adaptability in high-pressure environments, approaching tasks with a proactive mindset.

Executive Assistant
Mar ‘20 - Jul ‘23
Herts for Learning Ltd

Executive Assistant
Dec ‘17 - Mar ‘20
Grit

Languages
English - Native
Stevenage, UK