Xavier Günther
With extensive luxury retail management and sales experience, I excel in fast-paced shop floor environments, adept at inventory control, CRM, and delivering exceptional customer service. I adapt quickly to new retail settings and am skilled in handling transactions, order fulfilment, and supporting high-end product categories.
Directed physical and online retail operations, including inventory, supplier coordination, and B2B sales development across Europe
Led service teams (France & UK & Germany), oversaw transactional processes, and ensured accuracy in daily banking operations
Increased partner performance with tailored business development solutions and service optimization
Drove digital campaigns, content creation, and user engagement (Erasmus+ program)
Oversaw order fulfilment and supervised service teams for luxury beauty clients
Built long-term B2B relationships and supported seasonal fulfilment planning
Owned order fulfilment processes and led a customer service team across two markets
Enhanced customer loyalty and secured high-value transactions
Led the relocation of EU finance functions and supported reporting systems