Simrah Khan
I bring hands-on retail experience from Hamleys and Rose Lane Post Office, excelling in customer service, cash handling, and upselling. I thrive in fast-paced, high-end retail environments and adapt quickly to new tasks, always supporting customers with enthusiasm and professionalism on the shop floor.
Developed strong verbal communication and active listening skills through speaking with guests, colleagues, and audiences. Learned how to work effectively under pressure in a fast-paced live broadcasting environment. Improved teamwork and collaboration by coordinating with presenters, producers, and technical staff. Gained confidence in public speaking and professional communication. Assisted with organising schedules, interviews, and programme content. Built time management skills by meeting strict broadcast deadlines. Learned how to use audio and broadcasting equipment and basic editing software. Developed problem-solving skills by handling unexpected technical or scheduling issues quickly. Improved customer service and interpersonal skills when interacting with callers, guests, or members of the public.
Assisted teachers with setting up classrooms, preparing lesson materials, and organizing activities. Collaborated with staff to ensure lesson routines ran smoothly and efficiently. Supported children English literature mainly pupils doing there SATS by providing one-to-one guidance and helping them stay engaged with tasks. Assisted with organising resources, tidying classrooms, and maintaining an orderly learning environment.
Provided excellent customer service and assisted customers with enquiries. Handled cash transactions and balanced tills accurately. Completed paperwork and maintained organised records. Worked efficiently in a fast-paced post office environment.