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Opeyemi Fisayo

Retail Sales Associate
About

I believe that I can work at a high standard and take the initiative to bring somthing out of nothing. I am well disciplined and educated in the working industry and well clear in organisation. With communication, flexibility and teamwork from myself this will be done to its best ability and customers will get their full treatment deserved. I am writing to express my strong interest in the Sales Associate position at Luxury Brand Stores, as advertised on indeed. As a dedicated and results-driven sales professional, I am excited about the opportunity to contribute to the growth and success of your prestigious brand. With a passion for luxury fashion and a proven track record of exceeding sales targets, I am confident in my ability to generate revenue for Luxury Brand Store. My experience in the retail industry has equipped me with the skills necessary to provide exceptional customer service, build lasting client relationships, and promote the brand's image effectively.

Previous Brands
Restaurant Waiter Angus Steakhouse George
Superdry
Apple UK
Work Experience
Retail Sales Associate
Jun ‘22 - Now
Superdry

« Shaped product research and development efforts using insight gathered from customer interactions, competitor analysis and consumer surveys. «+ Unloaded store deliveries before sorting and displaying items on shelves and displays for purchase. « Verified and updated customer information in company databases for billing, order processing and delivery purposes. « Advised customers on current company products and services available, tailoring advice to suit customers' needs. + Responded to customer complaints, diffusing tension and reporting feedback to supervisors for service delivery improvement.

Jan ‘22 - Now
Restaurant Waiter Angus Steakhouse George

« Mopped, swept and dusted restaurant and kitchen areas. « Collaborated with kitchen staff to cater for guests with food allergies, intolerances, or gluten-free requests. « Answered phones politely and promptly while accurately recording and confirming reservations. « Informed guests of daily specials and menu offerings to facilitate decisions on starters, entrees and desserts. « Regularly checked on tables, catering to requests and actioning feedback for maximum guest satisfaction. « Maintained excellent customer satisfaction by providing friendly, attentive and proactive service. « Maintained safe hygiene and food handling standards for full compliance. « Retained knowledge of current menu selections for accurate, reliable customer guidance.

Retail Sales Associate
May ‘18 - Mar ‘21
Apple UK

« Advised customers on current company products and services available, tailoring advice to suit customers' needs. « Verified and updated customer information in company databases for billing, order processing and delivery purposes. «+ Shaped product research and development efforts using insight gathered from customer interactions, competitor analysis and consumer surveys. « Used surveillance systems to mitigate store shrinkage and maintain safety, reporting suspected offenders to authorities for action. « Resolved enquiries within target timeframes, escalating complex issues to senior teams for advice or solutions « Researched and understood current products and services, available features and pricing for use in advising clients. « Located products on customers' behalf and assisted with check-out upon request to complete sales.

Languages
English
Experienced Categories
Premium
High-end luxury
Luxury
Experienced Work Environments
Shopping centre
Department store
Pop-Up
Travel retail
Boutique
Flagship store
Experienced Product Categories
Menswear
Womenswear
Watches & Jewelry
Footwear
Beauty & Fragrances
Leather goods
Other
Accessories
Responsibilities
Complaint handling
Product demos
Upselling
Client Advising
Transactions
Order preparation
Stock control
Stockroom management
Delivery processing
Inventory control
Product labelling
Education & Training
Leyton Sixth Form College
‘20 - ‘23
D*
Media and IT