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Samiya Hamel

Retail Sales Associate
About

Experienced retail sales assistant skilled in customer service, product presentation, inventory management, and POS systems. Proven ability to enhance shopping experiences and effectively promote products within dynamic environments. Adaptable and committed to delivering high-quality service.

Previous Brands
Bread and Macaroon
The White Company
Reformation
Work Experience
Retail Sales Associate
Jul ‘25 - Sep ‘25
Reformation

Delivered exceptional, personalised sales consultations to high-value clientele, leading to a high rates of customer retention and repeat business. Exceeded daily personal sales targets by effectively implementing cross-selling strategies across high-price point, seasonal collections. Maintained expert-level product knowledge of sustainable materials, fit, and styling, allowing for confident and influential product recommendations.

Farmers Market Trader
Mar ‘23 - Jun ‘24
Bread and Macaroon

Demonstrated skilful product presentation, inventory management, and sales growth while maintaining a core focus on customer service. Swiftly executed transactions while being proficient in vendor relations. Strong financial management, and compliance, dedicated to promoting local, fresh products.

Retail Sales Assistant
Jun ‘20 - Sep ‘20
The White Company

Provided excellent customer service by addressing inquiries, resolving issues, and ensuring a positive shopping experience. Proficiently used POS systems to process transactions, handle cash, and maintain accurate records. developed a comprehensive understanding of the products/services offered, including features, benefits, and specifications.

EAL Teaching Assistant
May ‘18 - Feb ‘19
Kingsbury High School

Assisted in teaching English to foreign students as a second language, demonstrating awareness and sensitivity to diverse cultural backgrounds. Remained patient and supportive while assisting students in their language development and exhibited flexibility in adjusting teaching strategies to accommodate various language abilities and learning styles.

Retail Experience
Retail Category
High street
Premium
Luxury
High-end luxury
Other
Work Environment
Boutique
Department store
Shopping centre
High street store
Travel retail
Outlet
Other
Product Category
Womenswear
Accessories
Beauty & Fragrances
Other
Responsibilities
Greeting
Client Help
Client Advising
Transactions
Cash register
Returns & Exchanges
Packaging
Complaint handling
Product setup
Inventory control
Store Maintenance
Open/closing store
Product labelling
References
Fred Saber
Direct manager - Owner, Bread and Macaroon
Mar 2023 - Jun 2024

Great member of staff. Great customer service. Team work. Reliable and serious. Consistently at work.

Languages
English - Native
Education & Training
University of Manchester
‘23 - ‘26
Bachelor of Arts
American Studies
Westminster Kingsway College
‘21 - ‘23
A-level
B- English Literature and Language, B- Sociology, C- History
Hendon School
‘19 - ‘21
GCSEs