Romario Ali Zeytoun

Collaborated with team members to achieve sales targets and contribute to store success. Delivered exceptional customer service, resolving issues to ensure customer loyalty and repeat business. Offered personalised recommendations based on customer preferences and purchasing history. Employed successful sales and upselling techniques to increase average sale amount.

Managed cash and reconciled tills with rigorous security measures. Hired and trained five employees to deliver store goals. Enthusiastically interacted with customers and executive leaders to boost sales and team morale. Empowered sales team to maximise sales revenue and exceed corporate goals. Facilitated positive purchasing decisions by sharing product knowledge with customers and making personal recommendations.

Maintained positive, professional working environment to optimise staff and customer satisfaction. Recruited high-performing and accomplished team members, nurturing talent to develop skilled and capable workforce. Established monthly goals, communicating priorities to staff and closely tracking progress to achieve success. Helped senior management plan and carry out daily operations and meet key objectives.

Produced monthly financial reports, assessing budgets and forecasts to ensure venue running remains profitable and efficient. Worked with energy and enthusiasm, leading by example to motivate high-performing, driven hospitality teams. Used customer feedback to improve service standards and restore first-class establishment reputation. Managed and motivated large teams of staff to deliver against daily operational targets. Led by example in delivering first-class service, uplifting overall team performance in customer satisfaction surveys.