Amina Mahmood
I'm a diligent and hard-working individual who has recently completed A-Levels acquiring a deep understanding of the accounting basics and business. I'm a collaborative individual who can communicate with people from different backgrounds, and I am a reliable team player.
• Accepted and processed over 200 cash, cheque, card and mobile payments using POS systems per day. • Consistently delivered revenue and performance KPI targets through outstanding retail service and sales abilities. • Enhanced visual merchandising by maintaining replenishment and presenting items according to style guides. • Managed till operations by promptly and precisely scanning items, processing payments and issuing receipts.
• Processed sales, exchanges and refunds daily • Handling customer queries • Organising stock to ensure the company's visual standards of store are met • Met customers and helped with selecting merchandise and purchases, which increased sales by 10%
• Greeting/welcoming the clients to the salon • Answered over 20 phone calls a day • Organised stock • Managed bookings and cancellations • Carrying out clerical duties (printing/scanning)