With extensive retail experience, I excel in leading sales teams, managing inventory, and delivering exceptional customer service. Adaptable and dedicated, I thrive in dynamic environments, ensuring team success and driving sales performance consistently.
Led operations promoting productivity through high-quality coaching and mentoring. Completed performance reviews and assisted team in improving performance. Drove sales team's ability to meet obligations to both clients and company by organising and coordinating schedules. Gave team members support needed for upselling products and services and closing sales with customers. Checked for quality assurance by monitoring team calls. Managed inventory to keep adequate and properly merchandised stock onsales floor. 03/2022 - 06/2023
Resolving customer queries and providing services Acquiring new customers through instore conversion Focusing on achievement of store targets Team management Expert in irate customer handling Data management for smoother store operations Tele-calling for cross selling Managing Cash flow for entire store
Handling design of different products Manage the team and give them daily target Maintain all the social media platform and solve every query related to product Made a perfect tie-up with new brand Sell every product and do meetings with buyers through calls and live video conference
Kept abreast of stock levels using inventory systems, modifying purchasing quantities and delivery frequency to meet customer demand. Cleaned and tidied storage areas to maintain health and safety standards. Recycled slow-moving products and removed delisted products fromcompany inventory and storage. Supervised deployment of sales orders and stock control, tracking usageand detecting shrinkage. Coordinated with managerial teams in controlling inventory through stock cortrol policies and accountability measures. Monitored sales reports and market trends to highlight issues with transactional processing with effects on stock integrity.