Iris Shearman
I have hands-on experience as a Calvin Klein sales assistant, excelling in customer service, upselling, and maintaining premium brand standards. I thrive in fast-paced retail environments, am adaptable, detail-oriented, and passionate about delivering seamless fashion experiences on the shop floor. Basic French spoken.
Provided exceptional customer service to gym members and visitors, addressing inquiries, resolving issues, and ensuring a positive and welcoming environment. Processed new membership applications, renewals, and payments accurately and efficiently, adhering to gym policies and procedures. Maintained a clean, organized, and presentable front desk area, contributing to the overall positive image of the gym. Handled point-of-sale transactions for merchandise, supplements, or guest passes with accuracy.
Provided exceptional customer service, assisting shoppers with product selection and styling advice to meet individual needs. Achieved and exceeded daily sales targets through effective upselling and cross-selling techniques. Maintained a visually appealing store environment by replenishing stock and ensuring displays met brand standards. Supported team operations, including inventory management and preparing for promotional events or new collections.
Organized old samples in storage. Arranged new pieces on the racks before being packed away and sent off. Posted samples to various different countries. Sorted look books, fabric arrangements and various files for maximum ease and organization. Brought all working staff drinks and snacks throughout each day.
Keep watch over swimmers attentively to ensure fast response when distress situations arise. Performed maintenance tasks, including pool water testing, ensuring a clean, safe and accessible facility for patrons. Attended regular first aid training courses, offering dependable medical assistance to child and adult swimmers. Prepared equipment for swimming lessons, arranging out of customer thoroughfares to eliminate additional risk. Addressed rule breaks quickly and professionally, advising customers of appropriate pool behavior. Kept pool areas clear and tidy, ensuring regular cleaning to avoid risk of slips and trips. Remained alert and attentive to provide appropriate support during peak pool hours.
Retrieved and checked files to respond to internal and external information requests. Supported planning and execution of publishing schedule, working closely with editor to meet deadlines. Built and maintained strong working relationships with other editorial team members and management to improve department communication. Researched, analyzed and reported on key marketing metrics and sales data, presenting results to the department. Proofread manuscripts to identify and flag any grammatical and spelling errors.