With hands-on experience in sales support, customer service, and visual merchandising, I excel at upselling and resolving enquiries in fast-paced retail settings. I communicate confidently in English, Persian, and Spanish, and adapt easily to diverse teams, boutique, and luxury retail environments.
-Delivered real-time support to global clients across 180+ regions, maintaining average response times under 2 minutes. -Guided and trained new staff while mastering all tasks, which decreased the need for extra hires and streamlined daily operations. -Answered inquiries, resolved minor technical issues, and forwarded relevant requests - Maintained professional tone and response speed Quickly got used to team workflows using Tawk to
-Helped over 50 customers a day with online orders and tracking, solving most issues within one day. -Handled 20+ product questions each day and boosted sales in three months through upselling. Communicated in English , Persian and Spanish with clients each week, giving quick responses and keeping clients satisfied.
-Assisted with customer service and styling, ensuring a positive shopping experience. -Helped with fashion displays and followed latest trends to support sales. -Worked closely with the team to provide high-quality service in a fast-paced environment.
-Modeled for 5+ local boutiques, collaborating with photographers and designers to showcase seasonal collections and boost brand visibility. -Modeled for 5+ local boutiques, collaborating with photographers and designers to showcase seasonal collections and boost brand visibility.