Highly motivated customer-focused Biotechnology graduate with proven customer support and retail operations experience. Seeking part-time retail employment (20 hours per week as per UK student visa guidelines). Expertise in customer service excellence, problem-solving, and positive brand representation. Eligible to work part-time under UK student visa regulations.
Provided exceptional customer service across multiple digital platforms Resolved queries with empathy and professionalism Maintained positive customer relationships and ensured high satisfaction rates Addressed customer concerns promptly contributing to improved retention Demonstrated strong problem-solving abilities in fast-paced environments Worked collaboratively with team members to achieve departmental targets
Conducted independent research on Mimosa Pudica as environmental sensitivity bioindicator Performed hands-on fieldwork and plant observations in natural settings Documented plant behaviour and environmental responses with accuracy and detail