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Arifuzzaman Imran

I actively contribute to collaborative success leveraging diverse skill set for optimum success.
About

With proven retail expertise at Sainsbury's and RICHMAN, I excel in stock management and delivering exceptional customer service. Adaptable across various retail settings, I'm committed to enhancing shopping experiences. Fluent in English and Bengali, I thrive in dynamic environments, ensuring customers always find what they're looking for.

Previous Brands
APPLEBYPROPERTIESLTD
RICHMAN(ClothingBrand)
Sainsbury's
THERAINTREE(BoutiqueHotel)
Work Experience
Trading Assistant
Dec ‘23 - Now
Sainsbury's

• Sorting and replenishing stock, • Checking dates across sainsbury's produce, fresh foods and dry goods. • Unloading deliveries. • Responding to customers to find their required products.

Sales Representative
Jan ‘15 - Mar ‘17
RICHMAN(ClothingBrand)

• Greetings customers and providing excellent customer service by responding promptly to customer inquiries and complaints • Pitching relevant products and services to customers and ensuring they have a positive experience in store. • Promoting products to meet sales targets. • Receiving shipments of new inventory and restock shelves as needed • Monitoring stock levels and report any discrepancies to management • Following company policies and procedures regarding returns and exchanges • Maintaining an organized and clean store environment to ensure customer satisfaction • Acting as active team player to reach overall sales target of the store

Waiter
Jan ‘13 - Dec ‘14
THERAINTREE(BoutiqueHotel)

information when asked (e.g. about portions, ingredients or potential food allergies) • Taking customer orders and delivering foods and beverages Asking for customers' IDs to ensure they meet minimum age • requirements for consumption of alcoholic beverages • Arranging table settings and maintaining a tidy dining area • Communicating order details to the Kitchen Staff

Customer Service Executive
APPLEBYPROPERTIESLTD

• Handling inquiries and providing information about the company's property management services. • Responding promptly to customer inquiries via phone, email, and in person. • Assisting customers in the leasing process, explaining terms and conditions. •

Retail Experience
Retail Category
High street
High-end luxury
Work Environment
Boutique
Department store
Shopping centre
Flagship store
High street store
Product Category
Menswear
Accessories
Footwear
Beauty & Fragrances
Leather goods
Responsibilities
Greeting
Complaint handling
Client Help
CRM
Aftercare
Packaging
Returns & Exchanges
Online orders fulfilment
Styling
Product demos
Client Advising
Upselling
Transactions
Product labelling
Inventory control
Product setup
Delivery processing
Stockroom management
Stock control
Order preparation
Store Maintenance
Open/closing store
Health & safety
Storytelling
Recommendations
Anonymous
Direct manager - Cheif Operative Officer , APPLEBYPROPERTIESLTD

yes he was working with us, being honest, responsible person, creating new ideas that helping us to improve service, wishing his better career. Regards M FARAJE

Languages
Bengali
English
Education & Training
BPP University
Unknown - ‘24
Master of Laws
The Legal System of England and Wales, University of London
Unknown - ‘22
Bachelor of Laws,
University of Dhaka
Unknown - ‘15
Master of Business
Management Studies, University of Dhaka
Unknown - ‘14
Bachelor of Business Administration