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Open to Permanent
Open to Permanent

Muhammad Ziyan Ali

Dynamic Retail & Sales Professional | Proven Track Record in Boosting Sales & Leading Teams
About

I'm a dedicated retail professional with experience in sales and customer service at Bonanza Satarangi and Outfitters. I thrive in fast-paced settings, excel in sales strategies, and ensure customer satisfaction. Flexible and adaptable, I'm ready to contribute effectively to your team.

Previous Brands
Peri Peri Original
Bonanza Satarangi
Outfitters
Ndure
Work Experience
General Manager
Dec ‘23 - Now
Peri Peri Original

I manage day-to-day operations, drive sales strategies, and lead a team to exceed targets. I've successfully implemented promotional strategies that boosted sales and trained staff to offer top-notch customer service.

Customer Service Advisor
Nov ‘23 - Dec ‘23
Farmhouse Pizza

I resolved customer complaints, promoted special offers, and ensured high customer satisfaction, driving repeat business and contributing to sales growth.

Retails Supervisor
Jun ‘23 - Oct ‘23
Bonanza Satarangi

I managed store operations, led a team, and improved sales through targeted strategies. I reduced product wastage through better stock management.

Customer Assistant
Jan ‘23 - Mar ‘23
Outfitters

I provided excellent customer service, promoted new products, and contributed to increased sales during peak seasons.

Retails Assistant
Sep ‘22 - Dec ‘22
Ndure

I assisted customers, managed stock, and helped create engaging product displays that boosted sales.

Retail Experience
Retail Category
High street
Premium
Luxury
Other
Work Environment
Boutique
Department store
Shopping centre
High street store
Flagship store
Outlet
Other
Travel retail
Product Category
Menswear
Accessories
Leather goods
Footwear
Beauty & Fragrances
Other
Womenswear
Responsibilities
Greeting
Client Help
Complaint handling
Aftercare
Storytelling
CRM
Styling
Product demos
Client Advising
Upselling
Transactions
Cash register
Online orders fulfilment
Packaging
Returns & Exchanges
Product setup
Product labelling
Inventory control
Delivery processing
Store Maintenance
Order preparation
Stock control
Stockroom management
Open/closing store
Health & safety
Languages
English - Native
Urdu - Native
Education & Training
Milton Keynes College
‘24 - ‘25
Level 2
Business Intermediate
FBISE
‘21 - ‘23
HSSC-II
Mathematics and Physics
FBISE
‘19 - ‘21
SSC-II
Computer Science