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Muhammad Khizer

Eager to excel in retail, I bring interpersonal finesse and keen detail-focus.
About

Driven and highly motivated, I am eager to excel in the retail industry. With exceptional interpersonal skills, multilingual communication abilities, and meticulous attention to detail, I am committed to providing top-notch service and solutions in the retail market. Professional Summary: A dynamic and versatile professional, I excel in effective communication, negotiation, and understanding customer needs. Proficient in English, Hindi, and Urdu, I'm well-equipped to cater to a diverse clientele. My expertise in Microsoft Office ensures methodical task management and upholding organizational standards. In addition, my adept conflict resolution and time management skills make me a valuable asset, particularly in the fast-paced and demanding environment of the retail sector.

Previous Brands
Harrods Ltd
Primark
Work Experience
Retail Assistant
Mar ‘22 - May ‘23
Harrods Ltd

1. Customer Service: Providing excellent customer service and exceeding customer expectations is crucial in retail. 1. Product Knowledge: Having a deep understanding of the products you sell, including features, benefits, and specifications. 1. Sales: Effectively selling products, using persuasive techniques and upselling strategies to increase sales. 1. Multilingual Communication: Being fluent in multiple languages can help cater to a diverse range of customers. 1. Time Management: Efficiently managing tasks, prioritizing responsibilities, and meeting deadlines in a fast-paced retail environment. 1. Attention to Detail: Maintaining an organized and visually appealing sales floor, ensuring products are properly displayed and stocked. 1. Conflict Resolution: Resolving issues and conflicts in a calm and professional manner. 1. Data Capture: Collecting customer data to expand the company's database and encourage customer loyalty. 1. Stockroom Management: Assisting with stockroom duties and inventory management. 1. Teamwork: Collaborating effectively with colleagues to create a positive work environment. 1. Organizational Skills: Ensuring tasks are handled methodically, maintaining organizational standards. 1. Adaptability: Being flexible and adaptable to meet the changing demands of retail, especially during busy seasons like the holidays. 1. Sales Targets: Meeting and exceeding store and individual sales targets and key performance indicators. 1. Problem-Solving: Thinking quickly and making decisions under pressure, including assessing situations and implementing effective solutions. 1. Interpersonal Skills: Building rapport with customers and colleagues, fostering positive relationships.

SIA Security Officer
Sep ‘21 - Feb ‘22
Harrods Ltd

Security expertise: Extensive knowledge of security procedures and best practices. Communication skills: Effective communication and conflict resolution. Physical fitness: High level of physical fitness. Attention to detail: Observant and proactive in identifying security risks. Problem-solving skills: Quick decision-making and effective solutions. Time management: Efficiently balanced multiple responsibilities.

Retail Assistant
Nov ‘19 - Mar ‘20
Primark

1. Customer Service: Providing excellent customer service and exceeding customer expectations is crucial in retail. 1. Sales: Effectively selling products, using persuasive techniques and upselling strategies to increase sales. 1. Multilingual Communication: Being fluent in multiple languages can help cater to a diverse range of customers. 1. Time Management: Efficiently managing tasks, prioritizing responsibilities, and meeting deadlines in a fast-paced retail environment. 1. Teamwork: Collaborating effectively with colleagues to create a positive work environment. 1. Organizational Skills: Ensuring tasks are handled methodically, maintaining organizational standards. 1. Adaptability: Being flexible and adaptable to meet the changing demands of retail, especially during busy seasons like the holidays. 1. Sales Targets: Meeting and exceeding store and individual sales targets and key performance indicators. 1. Problem-Solving: Thinking quickly and making decisions under pressure, including assessing situations and implementing effective solutions.

Retail Experience
Retail Category
Luxury
High-end luxury
Work Environment
Boutique
Shopping centre
High street store
Department store
Flagship store
Product Category
Menswear
Womenswear
Accessories
Leather goods
Watches & Jewelry
Footwear
Beauty & Fragrances
Responsibilities
Greeting
Client Help
CRM
Complaint handling
Styling
Product demos
Client Advising
Transactions
Upselling
Cash register
Returns & Exchanges
Packaging
Product setup
Product labelling
Inventory control
Delivery processing
Stockroom management
Stock control
Order preparation
Store Maintenance
Languages
Urdu
English
Hindi