We are looking for an inspiring and challenging Store Manager with a strong business and people management background. If from the fashion sector, the candidate should have experience in store management with a proven track record in business and people leadership. For candidates from the jewellery sector, a Deputy Director profile may also be considered.

Key Challenges:

• Inspirational leadership that drives performance and achieves key retail KPIs.
• A managerial posture that supports and develops teams to elevate performance levels.
• Entrepreneurial mindset, focused on growing high-end department store business.
• Strong people skills with an understanding of the retail ecosystem.
• Ability to identify key stakeholders to drive impact and business growth.
• Charismatic and resilient personality, ready to meet challenges with energy and determination.

Desired Profile:

• Leadership and charisma, with a positive attitude and a drive to take on business challenges from scratch.
• Strong commercial drive with excellent interpersonal skills.
• A coach-like manager with a strong commitment to performance.
• Experience in the jewelry sector, particularly in handling slow-performing profiles.
• Significant experience working with high-end clients and managing store turnovers of at least £3-5M.
• Department store experience is a plus but not mandatory. A strong understanding of retail excellence and B2B development within luxury environments like Selfridges or Harrods is preferred.
• The ability to think outside the box and navigate complex environments, including tax refund processes and cross-border challenges.
• Experience with Sinophone clientele is a plus, as it is a key demographic.
• A minimum of 7-8 years of relevant experience.
• Previous experience managing at least 5 people, with a strong track record in managing change and developing diverse and complex teams. This includes mentoring high performers and guiding new team members through structured development programs.