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Store Manager
Acne Studios

Acne Studios is a progressive luxury house and through collaboration and curiosity, we set high aspirations and strive for excellence. We value everyone’s contribution and embrace feedback to develop ourselves and others. We aim to minimise our environmental impact across all our operations and to address societal challenges in the way we conduct our business.

We’re excited to announce the opening of our new Acne Studios store in South Coast Plaza, and we’re looking for an experienced Store Manager to lead our team. As the Store Manager, you will play a pivotal role in driving sales growth, delivering exceptional customer service, and inspiring your team. You’ll establish our store’s standard processes and work closely with your team to achieve ambitious goals and expectations. You will provide support and guidance in purpose to nurture and foster engaging customer relationships in which your leadership skills take center stage.

CULTURE OF COLLABORATION

We firmly believe that when you feel supported, included, and trusted, it enables you to enjoy your work and thrive in it. You will be a part of a team of colleagues with diverse roles and backgrounds, each with their unique skills and experiences.

WHAT YOU WILL DO

As Store Manager your main contribution will be to lead the store in all aspects. To ensure your success in this role, we provide training and coaching in luxury sales, management, and clienteling, according to our cutting-edge approach to client experience. You will play a vital role in ensuring excellent service and sales results by:

  • Overseeing day-to-day operations of the store, ensuring a luxurious and cutting-edge atmosphere
  • Monitoring and analysing sales performance, identifying areas for improvement to drive store performance
  • Managing inventory levels, conducting stock checks
  • Analysing KPIs and act proactively to implement sales strategies
  • Recruiting, training, and leading your team, including setting performance goals, and conducting performance evaluations

WHO YOU ARE

You have high aspirations and focus on details that create substantial impact. With a passion for leading, you enjoy working in a team and embrace feedback to develop yourself and others. You are curious and thrive in a dynamic environment. Cooperation, respect, and clear communication are important, along with your ambition to learn and grow. If these qualities speak to you, we would love to have you on our team.

Specific personal qualities for this role:

  • Customer-centric mindset with the ability to fine-tune the need of the customer and translate that into excellent customer service
  • Self-reliant in knowing how to guide and motivate a team with clear communication and feedback
  • Proficiency in prioritising responsibilities, and delegating tasks while maintaining attention to detail
  • Understanding of sales techniques, product knowledge, and visual merchandising

Specific experience and knowledge for this role:

  • Working in a retail environment within luxury fashion, preferably in a progressive leadership role
  • Good knowledge in analysing retail KPIs and building a strategy plan accordingly
  • Leadership or supervisory experience, demonstrating the ability to manage and motivate a team
  • Fluent in English, which is a prerequisite for this role (and additional languages based on the market requirements)

What matters most to us is not whether you master all the listed knowledge and skills. We are dedicated to recognising the potential in each individual. We embrace diversity of people as well as ideas and viewpoints and encourage everyone's individual expression of their own identity.

We may perform background checks for this position.

Acne Studios is a Stockholm-based fashion house with a multidisciplinary approach. Through founder and Creative Director Jonny Johansson’s interest in photography, art, architecture and contemporary culture, an alternative path has been found, turning Acne Studios into a well-respected creator of ready-to-wear, magazines, furniture, books and exhibitions.

Acne Studios HQ is located in Stockholm, in a brutalist masterpiece that formerly housed the Czechoslovakian Embassy. Completely restored to facilitate a fashion school-like atmosphere, the overall aesthetic reflects the Acne Studios brand identity, telling the story of its history and global vision. Acne Studios also operates offices in Paris, Empoli, New York, Shanghai, and Tokyo.

Acne Studios has seen double-digit growth for most years since our inception. We operate through own distribution channels and wholesale partners with >60 own stores worldwide, including flagship stores in Stockholm, Paris, Milan, London, New York City, Los Angeles, Seoul, Tokyo, and Beijing. Each store has a unique distinctive character, yet with common key design elements reflecting the Acne Studios brand identity.

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