I work as a lead project manager in an IT company now, we create websites for clients from all over Europe. I don't just manage some projects, but also supervise the work of the other project managers, as well as different developers and designers. I delegate tasks to them, create a task list, plan and priorities, solve different problems and issues that can arise during our work, test and check the result, make quality assurance. Often, I also hold meetings with the team to identify their needs or deliver some important information, and even train new employees. We work both with large marketing agencies and with individual clients. I communicate with them, find out their needs, requests and wishes, create a task list based on that, pass it on to the team, and at the end present the work done to the clients. I also hold meetings and presentations, write reports, support and solve customer problems.
Furthermore, I have experience working as a Customer Support Representative, Sales Manager and IT Product Manager, so I'm good at building relationships with clients. I always try to provide high-quality service and support to clients, as a result we can build and release high-impact products and ensure consistent revenue growth.
I'm looking for a new job in London, where I can apply my skills and knowledge in IT, product development, UI/UX design, marketing and SEO.
To be discussed
Open to Full-time work
IT Project Manager
Benefit Rose Oü
Sep 2019 - Present
Managing projects (often 10-15 at once) dedicated to the creation and relaunch of websites for big marketing agencies as well as for individual clients, so that they are delivered on budget, on time a...
Customer Support Representative
Sep 2018 - May 2019
Live chat, email and phone support; consulting clients about service, features, payment options, etc.; troubleshooting various operational issues; warm calls; following of the communication procedures...
Apr 2018 - Aug 2018
Communication with the existing client base, support and consultation, evaluation the needs of clients, resolving customer issues, cold and warm calls, working closely with a data base of clients to a...
Energo Ingeniring Llc
Sep 2017 - Mar 2018
File maintenance, data entry, processing of documents, account management, participation in business meetings, work with correspondence, reception of phone calls, mail processing, reporting, execution...
Smart Beehive Llc
Jan 2017 - Aug 2017
Market research, public relations, investor search, development of a financial plan and marketing strategy, analysis of the market and competitors, continuously identifying the opportunities to make t...
Training & Development
Learning & Development Solutions
Employee Learning & Development