I am an accomplished programme management professional. I currently work in the Luxury Retail industry as a Programme and Management Information Manager, building a suite of reporting which has not previously existed. I am focusing on building strong and reliable data capture. My stakeholders include the C-Suite and executive teams, who trust me to communicate key metrics and bridge the gap between the operational and financial picture. I also manage business resilience, focusing on Business Impact Analysis across the business and managing contingency plans, as well as responding to activations across all sites and overseeing all crisis management. I have experience in delivering a major Government Programme, focusing on Digitalisation and IT Transformation. I have successfully set up a new portfolio of projects, standardising best-practice and creating a centre of excellence for project delivery. I have also successfully managed and delivered various technical Corporate Tax projects for industry-leading clients, allowing me to collaborate with a multitude of stakeholders across various sectors and industries. I can deliver results within budget and to specification, with keen attention to detail and accuracy.
I supported the Director of Loss Prevention & Security by developing oversight, strategic planning, and other systems that enable the delivery of the LP & Security strategy. Responsibilities included: - Reporting and producing dashboards for the C-Suite - Risk Management - Develop a communications strategy - Implement a governance framework
In this role I contributed to the successful delivery of the Government’s Reform project, which has funding of more than £1 billion. I adapted to an agile way of working and proved to be efficient and reactive in my approach. - I set-up the HMCTS Change Portfolio, implemented a project lifecycle, created a standardised set of templates, worked with departments across the business, developed a Target Operating Model - Developed business cases for the project, updated and managed budgets - Managed Change control: - Portfolio RAID Management
- Researched market conditions and identify trends likely to affect clients’ transfer pricing policies - Created search strategies for benchmarking studies, using financial accounts to determine an “arm’s length” price for cross-border transactions - Identified trends and wrote reports accordingly, to inform strategic thinking around policy and to present to relevant tax authorities - Conducted functional interviews with key stakeholders and C-Suite members to understand key governance decisions and responsibilities