Cesar Rodriguez Laso
Team Leader
London, UK
Cesar is open to new work opportunities
Hard-working professional with 7 years of experience in retail, sales, personal shopping and management roles in the UK and abroad. Focused on excellent customer service and driving goals forward. Gained valuable skills in training and developing high performing teams and motivated customer-focused employees. Every client, colleague and company taught me something that crafted the problem solving person with a strong eye for detail and people-oriented that I am today.
To be discussed
Open to Full-time work
Team Leader
Lookiero
Mar 2020 - Present
Provided training, leadership and direction for supervisors and personal shoppers:
•Trained and supervised over 60 PSs and SVs between office and remote teams.
•Performed figures follow-up and imple...
Personal Shopper and Supervisor
Lookiero
Oct 2018 - Feb 2020
Worked as a personal shopper online empowering women's style and confidence.
•Selected garments creating outfits that flatter the customer's silhouettes and suit their style, lifestyle and colouring....
Commercial and Visual Merchandiser
ZARA
Jan 2018 - May 2018
Worked as a commercial and visual merchandiser in ladieswear department at the biggest flagship store of Zara in the UK.
•Planned the commercial and visual activity of the store in a daily/weekly and...
Visual Merchandiser
H&M
Aug 2016 - May 2018
Spent the first six months working in the delivery department, for the next three months moved to the ground floor as sales advisor while training to be a visual merchandiser, role developed in menswe...
Cashier
Decathlon UK
Jun 2016 - Aug 2016
Temporary summer position between graduation and London.
•Reconciled daily cash flows;
•Trained on customer service on till i.e., refund policies, warranties and complaints.
Giulia Tempestini
Buyer UK, Lookiero
Senior colleague
Cesar stands out by its collaborative and problem solving skills. He is a good colleague and a hard worker that every company would like to have. He is very target focused while trying to improve the customer experience.
Belen Picher Fontao
Commercial (Visual Merchandiser), ZARA
Worked in the same group
It was a pleasure to work with Cesar.He is always helpful, a team player and super proactive.
Training
(Advanced)
Customer Service
(Advanced)
Relationship Building
(Advanced)
Organization Skills
(Advanced)
Time Management
(Advanced)
Visual Merchandising
(Advanced)
Sales
(Advanced)
Recruiting
(Intermediate)
English
Fluent
Spanish
Native
Italian
Basic
Not specified.
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